Terms & Conditions
Welcome to ANDINAVOGUE! Please read these terms and conditions of use carefully before you start to use our website. By using our site, you indicate that you accept these terms of use, conditions and privacy policy.
PRIVACY
We know that you care how information about you is used and shared, and we appreciate your trust. We are committed to ensuring the privacy of all our customers. Our website (https://www.andinavogue.com), including all information and materials contained on it is managed by:
ANDINAVOGUE, registered as ANDINAVOGUE S.A.S. under Ecuadorian law
Founder and General Manager: Maria Fernanda Markowich
Urb. Carcelen, Ave. Isidro Ayora
Pasaje Anton Vasquez E206 y Pedro de Frutos, Quito, Ecuador
maria[at]andinavogue.com
This Privacy Policy explains how ANDINAVOGUE (collectively, “we,” “us” or “our”) collect, use and share information about you when you use our websites and online services (“Services”) or otherwise interact with us.
This policy governs all pages on the ANDINAVOGUE website. It does not apply to pages hosted by other organizations, including related organizations or third party sites. The ANDINAVOGUE website may be linked to the websites of such other parties but those other sites may have their own privacy policy which applies to them.
When you visit our website, we automatically collect certain information about your device, including non-identifiable information about your web browser, IP address, time zone, and some of the cookies that are installed on your device (see below). Such non-identifiable information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide. This data will not be used in association with any other personal information.
The types of personal information we collect will depend on the purposes(s) for which we are collecting it. For example, we may ask for:
- name;
- contact details including email address, address and telephone number;
- marital status and anniversary;
- date of birth;
- demographic information;
- credit card or other payment details (if you are buying product from us);
- preferences and opinions; and
- any other information requested on this website or otherwise requested by us or provided by you.
We may collect your information in a number of ways, including when you browse our website; register on our website; logging into the website once registered; making a purchase from us; or interacting with us on our social media. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with this website, We refer to this automatically-collected information as “Device Information”.
We may use your personal information to create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts, to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. We may also use this information for market research and business development including website development and gauging website traffic and trends, and to deliver personalized site content to you. You may opt out or receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also need to share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights
Please be aware that data transfer via the internet is subject to security risks and, therefore, complete protection against third-party access to transferred data cannot be ensured.
We believe that the information on this website has come from reliable sources, but it cannot assure its completeness or suitability for any purpose. In addition, we cannot guarantee that the material on this website has not been affected by technical malfunctions or unauthorized tampering.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
COOKIES
Our ANDINAVOGUE website makes use of so-called cookies in order to recognize repeat use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. In most cases these are so-called “session cookies” that are deleted once you leave our ANDINAVOGUE website.
To an extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the ANDINAVOGUE website.
You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
NEWSLETTER
Our newsletters provide you with information about our collections. To receive such information, we require a valid email address. Optionally, we ask you to provide your name and surname for a personalized newsletter. We will review the email address you provide for the purpose of determining whether you are in fact the owner of the email address provided or whether the actual owner of said address is authorized to receive the newsletter. No data is transferred to third parties. You may cancel your subscription to the newsletter at any time. You will find additional details in each newsletter.
CONTACT US
On our ANDINAVOGUE website we offer you the opportunity to contact us by email (maria[at]andinavogue.com). In such event, information provided by the customer is stored for the purpose of facilitating communications with the customer. No data is transferred to third parties.
GOOGLE ANALYTICS
The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.
We use Google Analytics with an IP anonymization feature on our website. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area.
Google will use this information to evaluate your usage of our site, to compile reports on website activity for us, and to provide other services related to website- and internet usage. Google may also transfer this information to third parties if this is required by law or to the extent this data is processed by third parties on Google´s behalf.
Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our ANDINAVOGUE website.
Google also offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout?hl=en.
TERMS OF SALE
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
PRICING AND AVAILABILITY
While we try and ensure that all details, descriptions and prices that appear on our ANDINAVOGUE website are accurate, errors may occur. If we discover an error in the price of any goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
PRODUCT DESCRIPTIONS
We attempt to be as accurate as possible. However, this does not warrant that our product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by itself is not as described, your sole remedy is to return it in unused condition.
REGULAR CHANGES
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
COMPLAINTS
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
